Our client in the manufacturing industry is looking for a customer-oriented Customer experience Supervisor to join their team. The role will oversee running the experiences, planning, and building out the tours that complement our client's cheese tour. You must be a fun active person who enjoys being with people.
Responsibilities
- Build brand presence within our client's local target market.
- Expand on the cheese tour to include more to do in the area for tourists visiting.
- Build awareness of our new brands- salami/vegan
- Increase revenue from our existing farm facility.
- Upsell
- Good working relationships with other tours in the area for add ons.
- Marketing plan for social media.
- Create teaching material for the classroom.
Requirements
- 3 - 5 years Proven experience in customer service, Retail sales or any other customer facing position.
- Experience working for a food company.
- Marketing experience
- Teaching experience or tour guide experience a plus
- People skills
- Excellent organization skills
- Communication and interpersonal skills
- Self-motivated with a results-driven approach
- Problem-solving skills
- Strong brand knowledge
- Social media camera skills experience
- Canva knowledge to create teaching material.